Corpland Desk
Live chat, bug reports, feedback and requests from the people using your product, answered from one inbox.
Corpland Desk puts a small launcher on your website. Visitors can chat with your team in real time, report a bug with a screenshot, share an idea or rate their experience, and follow their own requests. Your team answers from the dashboard at desk.corplandtechnologies.com.
How it fits together
| Piece | What it does |
|---|---|
| The widget | One script tag. A loader under 12 KB draws the launcher; the rest loads the first time someone opens it. |
| The JavaScript API | CorplandDesk("command", ...) calls to identify people, open a tab, attach attributes and listen for events. |
| Identity verification | Your server signs the user id with a secret so Desk can trust who a visitor is. |
| The server API | https://desk.api.corplandtechnologies.com/v1 with a dsk_live_ key, for creating contacts, conversations, tickets and feedback from your backend. |
| Webhooks | Signed events posted to your server when something happens in Desk. |
Workspaces and teams
A Desk workspace belongs to a venture in Corpland ID. Everyone in the venture can answer in the inbox. Owners and admins manage keys, the identity secret, webhooks and widget settings. Invite or remove teammates in Corpland ID; Desk picks up the change within a minute.